Provider Resources


Ascension Complete provides the tools and support you need to deliver the best quality of care. 

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If you are a contracted Ascension Complete provider, you can register now. If you are a non-contracted provider, you will be able to register after you submit your first claim. 

Once you have created an account, you can use the provider portal to: 

  • Verify member eligibility
  • Manage claims
  • Manage authorizations
  • View patient list
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Join Our Network

Thank you for your interest in becoming an Ascension Complete network provider. We look forward to working with you to improve the health of the community.

Join our network

Pre-Auth Check

Check prior authorizations for all states. 

Pre-Auth Check

Submit Attestations Online for Chronically Ill Members

Effective January 1, 2023, fax attestations are no longer accepted

Special Supplemental Benefits for Chronically Ill (SSBCI) are offered to Ascension Complete’s highest-risk members who meet specific criteria for eligibility based on the Centers for Medicare and Medicaid Services (CMS) guidelines. 

Effective January 1, 2023, you can check eligibility requirements and submit attestations on behalf of members online at ssbci.rrd.com.

Steps to determine eligibility, submit attestations and activate benefits

Members are required to schedule an office visit with their doctor or participating physician group for evaluation. Once appointment is made follow the steps below:

  1. Visit ssbci.rrd.com.
  2. Follow the steps on ssbci.rrd.com to evaluate your patient against the eligibility requirements outlined on ssbci.rrd.com.
  3. Submit an attestation form through ssbci.rrd.com indicating your patient meets the eligibility requirements.
  4. Submit a claim with the appropriate diagnosis codes from this office visit indicating a member has been diagnosed with one or more qualifying chronic conditions listed on ssbci.rrd.com.
  5. Upon receipt of all required information, the member will be sent an approval or denial letter within 10 business days. Approval letters include information on steps the member should follow to activate supplemental member benefits. 

If you have questions regarding the information contained in this update, contact your dedicated Provider Relations Representative with the health plan.

Important Notifications

Medicare Model of Care (MOC) Training Attestation Form

Attestation required*

Provider Manuals and Other Resources